Microsoft Excel
Spreadsheet files still used for claim and parts exchange
ProPay integrates with Microsoft Excel as a data destination, not a claims source. Excel files are still how some operators exchange claim and parts data with partners who haven't moved to a full API integration. ProPay writes claim, parts, and payment events into it for reporting and analytics.
Excel files are still how some operators exchange claim and parts data with partners who haven’t moved to a full API integration. For ProPay, Microsoft Excel isn’t a claims system to read from, it’s a file-based exchange format for operators without a warehouse or API integration in place. The direction runs the other way from most of ProPay’s integrations: ProPay is the source, Microsoft Excel is the destination.
What ProPay writes into Microsoft Excel
As ProPay works a claim, intake, triage, authorization, parts sourcing, and payment, it generates a structured record of what happened at every stage. That record is what flows into Microsoft Excel: claim, parts, and payment records exported as structured spreadsheet files.
Every one of those events traces back to a real interaction, a homeowner’s SMS thread, a technician’s status update, a supplier’s shipping confirmation, not a manual log entry. That’s what makes the data landing in Microsoft Excel usable for analysis rather than another reporting gap to fill by hand.
That includes the metrics ProPay is built to move: homeowner SMS engagement, truck rolls avoided through triage, parts procurement overspend identified against optimal routing, and cycle time from claim to payment, all landing in Microsoft Excel in a form your team can query directly.
How the Microsoft Excel connection works
Where no API or warehouse connection exists yet, ProPay exports claim and financial data as structured Excel files on a schedule you set.
A Forward Deployed Engineer sets up the export format and schedule against Microsoft Excel during deployment, matching whatever structure your existing reporting already expects.
What stays in Microsoft Excel
Everything else already living in Microsoft Excel, your other data sources, existing models, and reporting logic, is untouched. ProPay adds a new, accurate source of claims data; it doesn’t touch what’s already there.
Data handling and security
Data written into Microsoft Excel comes from a company-specific ProPay instance, one client’s claim and financial data are never accessible to another before they reach Microsoft Excel. ProPay is SOC 2 compliant, with both Type I and Type II audits complete.
Every underlying recommendation that produced the data landing in Microsoft Excel carries a confidence level and the inputs behind it, so the data itself is auditable back to the decision that created it.
Deploying the integration
A dedicated Forward Deployed Engineer configures the export into Microsoft Excel to match your schema and cadence, so it plugs into existing dashboards and models rather than requiring new tooling.
Frequently asked questions about ProPay and Microsoft Excel
Does ProPay read claims from Microsoft Excel?
No. Microsoft Excel is a destination for ProPay’s own claim, parts, and payment data, not a source ProPay reads a claim record from.
How does ProPay connect to Microsoft Excel?
Where no API or warehouse connection exists yet, ProPay exports claim and financial data as structured Excel files on a schedule you set.
What kind of data lands in Microsoft Excel?
Claim, parts, and payment records exported as structured spreadsheet files, structured and ready to query alongside whatever else already lives in Microsoft Excel.
